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Frequently Asked Questions
Clear information about PR Peptides research materials, COA documentation, UK dispatch and order support.
Common questions
Are PR Peptides products intended for human or veterinary use?
No. All products are strictly for laboratory research only. They are not for human or veterinary use, consumption, diagnosis or treatment.
What does "for laboratory research only" mean?
The material is intended only for legitimate laboratory or in-vitro research. It is not a medicine, supplement, cosmetic or personal-use product. See our Terms.
Where are your products sourced from?
We source research materials from selected specialist manufacturers and hold stock in the UK. PR Peptides is a distributor, not the manufacturer.
What form will my research product arrive in?
The supplied format and labelled quantity are shown on each product page and its packaging. Check the individual listing before ordering.
What is reconstitution?
Reconstitution means adding a suitable solvent to a dried research material to prepare a laboratory solution.
How should research products be stored?
Follow the storage instructions on the product page, label and supplier documentation. Requirements can differ between products.
Are Certificates of Analysis available?
Yes, where available. Reports are published on our Certificates of Analysis page. Each result applies only to the product or batch named in the report.
Can your products be injected, ingested or otherwise administered?
No. Products must not be administered to humans or animals. PR Peptides does not provide dosage, injection or personal-use advice.
Is it legal to purchase research peptides in the UK?
Customers are responsible for checking that a product is lawful to purchase, store and use in their circumstances. PR Peptides supplies research materials only and does not provide legal advice.
How quickly will my order be dispatched?
We aim to dispatch UK orders within 24-48 hours, Monday to Friday. Courier delivery times can vary. See our Delivery policy.
Do you ship internationally?
No. PR Peptides currently offers UK shipping only.
What should I do if my order is damaged, missing or incorrect?
Contact us as soon as possible and include photographs of the packaging, product and delivery label where relevant.
Do you accept returns or provide refunds?
Contact us before returning anything. Items must be unopened, unused and in their original packaging. See our Refund and Returns Policy.
How can I contact PR Peptides about an order?
Use our contact form and include your order details where relevant.